What you will study
This module enhances your language and communication skills needed in the world of business and management through the application of key business concepts and frameworks to real business case studies from various organisations. The activities you carry out will also raise awareness of your own use of language in business communication.
The module has three blocks as described below:
In Block 1: Analysing and Reporting, you will develop your communication skills through reading, analysing, writing and speaking about business case studies. You will learn to summarise business cases and you will learn to use frameworks such as SWOT and STEEPLE to analyse cases and make recommendations. You will develop your formal business language to write reports which propose solutions to business problems and you will learn how to search for information and support your ideas with evidence.
In Block 2: Influencing, you will develop your communication skills for the purposes of persuasion, negotiation and discussion in business contexts. You will have the opportunity to listen to and engage in spoken interactions such as meetings and discussions. You will also develop the skills and language to write persuasive and influential workplace documents. You will develop your critical thinking skills for the purposes of discussion, business presentations and defending your viewpoint.
In Block 3: Collaborating, you will use case studies and workplace scenarios to develop your team working skills and consolidate the learning from the previous blocks. You will focus on the language of human resource management, marketing and finance and you will work as a team to create a presentation. You will develop the skills to present yourself effectively for a job interview and an understanding of the recruitment process. You will learn about training and professional development needs in the workplace and reflect on your own experience in a systematic way.
Throughout the module you will develop your skills of reflection through writing or speaking about your learning process. You will study this module online. In addition, there are two printed resource books which contain case studies, useful tips on business communication skills and other reading texts.
Entry
This is an OU level 1 module aimed at those who want to enhance business communication skills for study and workplace. It is not suitable if you just want to improve your English language skills.
If you have any doubt about the suitability of the module, please speak to an adviser.
Teaching and assessment
Support from your tutor
You'll get help and support from an assigned tutor throughout your module. They'll help by:
- marking your assignments and offering detailed feedback to help you improve
- providing individual guidance, whether that's for general study skills or specific module content
- guiding you to additional learning resources
- facilitating online discussions between your fellow students in the dedicated module and tutor group forums.
Online tutorials run throughout the module. Where possible, we'll make recordings available. While they're not compulsory, we strongly encourage you to participate.
Assessment
The assessment details for this module can be found in the facts box.